This Privacy Policy explains how JoyfullyFree ("Company," "we," "our," "us") collects, uses, stores, and protects your personal information when you visit our website, join our email list, or purchase any digital products ("Services").
By accessing or using our website or Services, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
• Name
• Email address
• Contact information
• Billing information
• Customer support inquiries
• Form submissions or purchase details
B. Information Collected Automatically
• IP address
• Browser and device type
• Pages visited
• Time on site
• Referral links
• General demographic data (such as approximate location)
C. Payment Information
We do not store credit card numbers.
Payments are processed by Captivation Hub, Stripe, PayPal, or other secure third-party processors.
2. How We Use Your Information
We use information to:
• Process and deliver orders
• Provide access to digital products
• Respond to support requests
• Personalize your experience and content
• Improve website performance
• Send order confirmations and updates
• Send newsletters or marketing emails (only if you opt-in)
• Comply with legal requirements
• Protect site integrity and user accounts
You may unsubscribe from emails at any time.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties who help operate our business, including:
• Payment processors
• Email service providers
• Course hosting platforms
• Website analytics tools
• Customer support platforms
• Website hosting services
These providers only receive data necessary to perform their services.
We may also disclose information if required by law or to protect our rights.
4. Cookies and Tracking
Our website may use cookies, analytics tools, and tracking pixels.
These help us understand usage, improve our site, and deliver relevant marketing.
You may disable cookies in your browser at any time.
5. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices. Review their policies before providing personal information.
6. Data Storage and Protection
We use secure third-party systems to store and manage your data.
Reasonable measures are taken to protect your information.
However, no online system is 100 percent secure.
7. Children’s Privacy
Our website and digital products are not intended for individuals under 18.
We do not knowingly collect information from minors.
8. International Users
If you access our site from outside Canada, your data may be transferred and processed in Canada or the United States.